The Real Jerk© Q & A
HOW DO WE RESERVE A TABLE?
Tables are reserved by calling the restaurant in advance or by using our online booking system. However, please be aware that if you use the online booking system, the booking will still need to be confirmed by our reservations team who will call within two days of the online booking enquiry.
We can accommodate parties of up to 30 people.
Bookings of 8 people or more require a £5pp deposit which will be taken off your final bill.
WEEKEND BOOKINGS WHAT YOU NEED TO KNOW
We are currently unable to accommodate parties of 10 or more on Fridays and Saturdays from 6pm onwards.
However feel free to drop us and email and we’ll try to fit you in on one of our non-busier days.
SERVICE CHARGE & GRATUITY
Tips are welcomed by staff and management and we encourage our staff to go that extra bit further when dealing with all our customers.
Services charges are standard procedures within the restaurant business and is something that is passed on to our customers. We try to be fair and consistent with this charge and it is set to 12.5%.
MANAGING RATINGS AND REVIEWS
We always strive to offer the authentic caribbean experience to any and all our visitors.
We are far from perfect, and welcome any constructive advice you feel free to give us at the Real Jerk.
We have created a Ratings page that you can access anonymously or you can use google reviews.
Our contact form is accessible via the contact us page for more serious or personal matters.
Pop into our restaurant and speak directly with our floor manager or floor staff to help or aid you with any enquiry.
IS THERE A TIME LIMIT TO MY VISIT
We welcome everyone to experience true authentic Caribbean cuisine and at The Real Jerk we are all about the experience.
During our busier days we usually limit the table times to 2 hours and for bigger pre-booked parties we ask to have the table ready for our next visitors after 3 hours.
Although we are extremely flexible with visitors times, we have to always bare in mind the thoughts of new visitors and previous bookings whom also require table space.
HAVE YOUR BIRTHDAY OR CELEBRATION WITH US
We welcome any or all birthdays or celebrations here at The Real Jerk.
You can bring you own Cake and decor (although it maybe limited to your table and booked partie area).
We also offer Birthday cards and Birthday Music for that extra special touch.
Contact us directly for any special requests or pop in and have a word with our Floor manager to arrange times and allocate areas especially for your part.
You can use all the major delivery apps available online: JUST EATS, UBER EATS, DELIVEROO
All terms and conditions apply. If for whatever reason there is a problem with your delivery or order, follow the instructions that accompany your app
You shouldn’t never be charged for a re-delivery or an incorrect order. Although we check all deliveries upon collection, we can not guarantee the delivery times or the condition inwhich the drivers deliver the food. If for whatever reason you are not happy with your purchase please take it up with the appropriate delivery service as we are not held responsible for any food leaving our establishment.
BOOK A TABLE
book online for parites over 4
or call us directly:
020 8671 1171
and quote the campaign number